Introduction
The UK is moving away from the old copper telephoneTelephones network to a new digital telephone system that uses the internet. This change has already begun and is due to be complete by December 2025. You may hear this process referred to as the ‘Digital Switchover’ and the new digital phone service as ‘Digital Voice’ (BT), Sky Voice, Talk Talk Voice or VoIP ‘Voice over Internet Protocol’.
Here is the link to further information https://www.digitalunite.com/technology-guides/digital-switchover-2025/understanding-uk-digital-phone-switchover-2025
If you are concerned about telecare please go to Age UK
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